Shared Support

This has the simplest support plans that we offer. Under these plans we provide ticket support on your helpdesk. Server management task or server monitoring is not covered under Shared Support plans.

View this plan

Dedicated Tech Support

Under this we have two options for you to choose from for a dedicated team of support engineers. These engineer(s) basically work as an extension to your company and provide Dedicated Tech Support.

View this plan

Server Administration

If you are setting up a new server, need help securing a web server, migrating or want us to perform server monitoring and remote server management then check out plans that we offer under Server Administration.

View this plan

24x7 outsourced technical support for both Linux and Windows
Professional help desk outsourcing options for Linux support and Windows support
Certified and experienced 24x7 tech support staff and system engineers
One hour response time and under six hours problem resolution guarantee

MCSE, MCSA, RHCE, CCNA certified engineers to ensure excellent support
Level 1, Level 2, Level 3 outsourced customer support backed by NDA and SLA
24x7 server monitoring, proactive administration and reactive support
Backup, restore and security related configurations